Food & Drink Shift Leader
Gloucester
This is a Gloucester City Council job.
- Job Title: Food & Drink Shift Leader
- Job Location: Guildhall
- Salary: £25,185 - £25,583 per annum
- Hours per Week: 37.00
- Contract Type: Permanent
- Closing Date: 19/10/2025
- Job Requisition Number: 12710
- This post is open to job share
We are a dynamic local authority providing essential services to the people of Gloucester.
Our main office, based in the Eastgate Centre on Eastgate Street in the heart of the city, is an accessible, modern and light space designed for collaborative working and finding new ways to work. It's all open plan, with a living green wall and other plants without set desks, so you can sit next to someone new every day. We're always looking to improve how we work and we offer flexible and agile working to give our people a great work life balance.
About Us:
Gloucester Guildhall is looking for a 37 hour week Food & Drink Shift Leader to join the team. Located in a grade II listed building in Gloucester city centre, Gloucester Guildhall presents a variety of events, from live music and comedy, to immersive performances and workshops. With 6 spaces available to hire for meetings and conferences and a beautiful cinema, no one day is the same. With a commercial kitchen and two bar openings, the Guildhall Café/Bar facilitates a food and drink service that caters for all aspects of this cultural venue.
About the Role:
Gloucester Guildhall is a venue that is regularly open 7 days a week subject to our cultural programme. We can be open from 8:30am until close, which could be 10pm, midnight or into the early hours. You will work alongside a team of casual and agency staff where you will lead and direct, ensuring the safe sale of alcohol. You will work a mixture of shifts including days and evenings where you could be preparing a buffet for our corporate hirers, serving drinks and snacks to our cinema attendees, or busy serving 400+ attendees at our live events.
About You:
We are seeking a dynamic and motivated Food & Drink Shift Leader to join our team. In this role, you will oversee the daily operations of our food and drink services, working frontline, ensuring high standards of customer service and efficiency. You will be confident, pro-active and take initiative when leading a shift. You will pay attention to the small details that make a big difference and you will be able to adjust swiftly to changing situations and handle unexpected challenges with ease. You will bring energy and enthusiasm to your work, motivating those around you. You will work to annualised hours, therefore flexibility is essential - one week you may work slightly less hours and the next slightly more - all to meet the needs of our programme of events.
What we can do for you…
When working with us, you will receive the following:
• Flexible working opportunities
• Generous Annual Leave entitlement 25 days annual leave (pro rata for part-time staff)
• An option to purchase 10 days of additional leave per year (pro rata for part-time staff)
• 2 days paid leave every year to participate in local volunteering activities
• Excellent Local Government Pension Scheme (LGPS) & Life Cover of 3 times your salary
• Regular training, career development and qualification opportunities
• Supportive and positive working environment with regular, robust supervision
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone, and an in-house Occupational Health service
• Enhanced family friendly leave and pay
• Cycle to Work scheme (Salary Sacrifice -T&C apply)
• Coming Soon - Car Scheme (Salary Sacrifice -T&C apply)
• Employee discount scheme
• Discounted tickets for local events, and reduced rate use of GL1 facilities
• Free Flu-jabs
• Access to employee led networks such as Black Worker’s, Prism (LGBT+), Carers, Disability and the Young Employees Network, and opportunities to participate in our Equalities Working Group
How to Apply
If you feel you have the skills, desire, experience and passion to help deliver our ambitious plans for the city then please submit your application and personal statement today by clicking the “Apply Now” Button.
If you currently work for the City Council and wish to apply for this position on a secondment basis, please obtain approval from your current line manager that you may be released on a secondment before submitting an application form.
For an informal discussion about the role please contact Elaine Wyatt via email at WyattE@gloucester.gov.uk
Closing date 19.10.2025
Short-listed candidates will be contacted by e-mail and invited to interview week commencing 27.10.2025
Additional Information
To access the Job Profile, please follow the link below:-
Food and Drink Shift Leader Job Profile
The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.
Gloucester City Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.
Equality and Diversity
We recognise the positive value of equality and diversity and pride ourselves on growing a high-performing workforce that is diverse, skilled and talented; that represents the community it serves.
We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to their race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability.
We are a disability confident employer committed to removing barriers to employment to those with disabilities or long-term health conditions. Reasonable adjustments will be made to the recruitment procedure to ensure that no-one is disadvantages because of their disability. Please contact the recruitment team if you require support or reasonable adjustments during the application or recruitment process recruitment@gloucestershire.gov.uk
Further information on our commitment to Equality and Diversity can be found Here
If you wish to apply for this position on a secondment basis, please obtain approval from your current line manager that you may be released on a secondment before submitting an application form.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.