Policy and governance
The Policy and Governance service is made up of three areas, each focused on supporting the work of all council departments and providing an efficient and friendly service for external customers.
Our teams
There are several teams within the department:
- Democratic and electoral services
- Business support
- Performance and governance
Democratic and electoral services
This team supports the council’s 39 elected councillors, and the committees and bodies responsible for making decisions about the services provided to residents. The team also maintains the electoral register and organises local and national elections and referendums taking place within Gloucester.
Business support
They take on a variety of technical and admin work to support key council services, such as planning and licensing, in addition to overseeing a number of statutory services, including Freedom of Information requests and Local Land Charges. It’s a busy multi-skilled team focused on providing a high standard of service to internal and external customers.
Performance and governance
This aspect of the service supports Gloucester City Council by overseeing policy development, performance and project management to ensure that the council provides quality, value for money services and achieves its ambitions for the city and its residents.
What’s it like working here?
“I love the variety of the role, working with friendly people and in a lovely working environment. It’s also knowing that the work I do contributes to the provision of quality services and making residents lives better. I love the public service element of the work – the fact that my work is making a difference to the local council. I’ve lived in Gloucester for most of my life, and so my job allows me to work for my local community.”
Good skills for working in the Policy and Governance Team
• able to multi-task
• problem-solving and identifying improvements
• organisational skills
• time management
• good oral and written communication
• people skills
• be able to adapt
• focus
• be approachable
• able to work well under pressure
Policy and governance
The Policy and Governance service is made up of three areas, each focused on supporting the work of all council departments and providing an efficient and friendly service for external customers.
Our teams
There are several teams within the department:
- Democratic and electoral services
- Business support
- Performance and governance
Democratic and electoral services
This team supports the council’s 39 elected councillors, and the committees and bodies responsible for making decisions about the services provided to residents. The team also maintains the electoral register and organises local and national elections and referendums taking place within Gloucester.
Business support
They take on a variety of technical and admin work to support key council services, such as planning and licensing, in addition to overseeing a number of statutory services, including Freedom of Information requests and Local Land Charges. It’s a busy multi-skilled team focused on providing a high standard of service to internal and external customers.
Performance and governance
This aspect of the service supports Gloucester City Council by overseeing policy development, performance and project management to ensure that the council provides quality, value for money services and achieves its ambitions for the city and its residents.
What’s it like working here?
“I love the variety of the role, working with friendly people and in a lovely working environment. It’s also knowing that the work I do contributes to the provision of quality services and making residents lives better. I love the public service element of the work – the fact that my work is making a difference to the local council. I’ve lived in Gloucester for most of my life, and so my job allows me to work for my local community.”
Good skills for working in the Policy and Governance Team
• able to multi-task
• problem-solving and identifying improvements
• organisational skills
• time management
• good oral and written communication
• people skills
• be able to adapt
• focus
• be approachable
• able to work well under pressure