City Centre Engagement Officer

This is a Gloucester City Council job.
 

• Job Title:                           City Centre Engagement Officer
• Job Location:                    Gloucester City Council 
• Salary:                              £36,124 - £38,626 per annum 
• Hours per Week:              37.00 
• Contract Type:                  Fixed Term 
• Duration:                           23 Months 
• Closing Date:                    07/03/2025 
• Job Requisition Number:  10847 
• This post is open to job share

We are a dynamic local authority providing essential services to the people of Gloucester. Our main office, based in the Eastgate Centre on Eastgate Street in the heart of the city, is an accessible, modern and light space designed for collaborative working and finding new ways to work. It's all open plan, with a living green wall and other plants without set desks, so you can sit next to someone new every day.  We're always looking to improve how we work and we offer flexible and agile working to give our people a great work life balance.

About the role…

This is an exciting opportunity for two officers to join Gloucester City Council on a project aimed at sustainably resolving street based anti-social behaviour (ASB) in the City Centre.

Gloucester proudly bursts with history and vibrancy; various events, festivals and an ever expanding selection of food and drink venues make it an enjoyable place to live, work and visit. Gloucester’s city centre in particular, houses several attractions including Gloucester Cathedral, the historic docks and Blackfriars Priory to name a few.

The two successful applicants will be visible in the heart of the city in order to build important relationships with the local community including businesses, residents and visitors, as well as working alongside our key partners, notably the Police and Solace.

The main area of focus will be begging and street drinking but also to lead on wider street based ASB issues which can often be rooted in substance misuse. The officers will work within the Council’s ‘engage, support and enforce’ approach.

What we need from you…

To be successful in this role, you will need excellent communication and co-ordination skills to lead the Street Aware partnership in complex decision making on when enforcement action versus support is needed for each individual, topic or location. The ideal candidate will have knowledge of anti-social behaviour legislation and have experience in implementing ASB powers or have worked in a closely linked field. Experience of working and developing partner relations, as well as being able to demonstrate a good understanding of multi-agency partnership working to achieve sustainable solutions is imperative to this role. We are looking for a candidate who can prioritise their own workload, be able to creatively problem solve and work successfully within a team.

What we can do for you…

• Flexible, Hybrid/Agile working opportunities
• Generous Annual Leave entitlement 30 days annual leave
• An option to purchase 10 days of additional leave per year (pro rata for part-time staff)
• 2 days paid leave every year to participate in local volunteering activities
• Excellent Local Government Pension Scheme (LGPS) & Life Cover of 3 times your salary
• Regular Training, career development and qualification opportunities
• Supportive and positive working environment with regular, robust supervision
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone, and an in-house Occupational Health service
• Enhanced family friendly leave and pay
• Cycle to Work scheme (Salary Sacrifice -T&C apply)
• Coming Soon - Car Scheme (Salary Sacrifice -T&C apply)
• Employee discount scheme
• Discounted tickets for local events, and reduced rate use of GL1 facilities
• Free Flu-jabs
• Access to employee led networks such as Black Worker’s, Prism (LGBT+), Carers, Disability and the Young Employees Network, and opportunities to participate in our Equalities Working Group.

How to apply…

If you feel you have the skills, desire, experience, and passion to help deliver our ambitious plans for the city then please submit your application and personal statement today by clicking the “Apply Now” Button. If you currently work for the City Council and wish to apply for this position on a secondment basis, please obtain approval from your current line manager that you may be released on a secondment before submitting an application form.

For an informal discussion about the role please contact Katie Mellon via email at katie.mellon@gloucester.gov.uk .

Closing date 7th March 2025

Short-listed candidates will be contacted by e-mail and invited to interview week commencing 10th March 2025.

Additional Information

To access the Job Profile, please follow the link below:-

City Centre Engagement (ASB) Officer - Job Profile

Gloucester City Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. 

Equality and Diversity
We recognise the positive value of equality and diversity and pride ourselves on growing a high-performing workforce that is diverse, skilled and talented; that represents the community it serves.   

We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to their race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability. 

We are a disability confident employer committed to removing barriers to employment to those with disabilities or long-term health conditions. Reasonable adjustments will be made to the recruitment procedure to ensure that no-one is disadvantages because of their disability. Please contact the recruitment team if you require support or reasonable adjustments during the application or recruitment process recruitment@gloucestershire.gov.uk  

Further information on our commitment to Equality and Diversity can be found Here

If you wish to apply for this position on a secondment basis, please obtain approval from your current line manager that you may be released on a secondment before submitting an application form.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.