Business Support Officer

This is a Gloucester City Council job.
 

• Job Title:                         Business Support Officer
• Job Location:                   Gloucester City Council 
• Salary:                            £30,518 per annum 
• Hours per Week:              37.00 
• Contract Type:                 Permanent 
• Closing Date:                  19/07/2026 
• Job Requisition Number:  14443 
• This post is not open to job share

We are a dynamic local authority providing essential services to the people of Gloucester.

Our main office, based in the Eastgate Centre on Eastgate Street in the heart of the city, is an accessible, modern and light space designed for collaborative working and finding new ways to work. It's all open plan, with a living green wall and other plants without set desks, so you can sit next to someone new every day.  We're always looking to improve how we work and we offer flexible and agile working to give our people a great work life balance.

Are you interested in joining the new Enforcement and Regulation Team that is a busy service made up of the private sector housing, HMO licensing, disabled facilities grant, Planning enforcement and environmental crime enforcement teams dedicated to improving housing and environmental conditions, reducing health inequalities, and finding innovative solutions to the challenges facing our residents and communities.

This post offers an exciting opportunity to act as lead business support officer responsible for processing HMO Licence and Disabled Facility Grant applications, financial administration and debt recovery, legal searches, coordinating FOIs, Data Protection and Subject Access responses and any other technical functions within the service.

You will be responsible for working in a flexible and adaptable way with a ‘can-do’ attitude with excellent organisational and communication skills working with a diverse range of stakeholders focusing on delivering the aims of the role.

Ideally you will have experience in a local authority business support or housing role with an understanding of processing and managing application forms and data but we welcome applications from candidates who can demonstrate the key transferable skills, experiences and behavioural attributes set out in the job profile.

The council is committed to supporting on-going development through coaching mentoring as well training and professional development.

Additional Information

To access the Job Profile, please follow the link below:-

Business Support Officer Job Profile

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.  

Applications from any Gloucestershire County Council's employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage.  

Gloucester City Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. 

Equality and Diversity

We recognise the positive value of equality and diversity and pride ourselves on growing a high-performing workforce that is diverse, skilled and talented; that represents the community it serves.   

We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to their race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability. 

We are a disability confident employer committed to removing barriers to employment to those with disabilities or long-term health conditions. Reasonable adjustments will be made to the recruitment procedure to ensure that no-one is disadvantages because of their disability. Please contact the recruitment team if you require support or reasonable adjustments during the application or recruitment process recruitment@gloucestershire.gov.uk  

Further information on our commitment to Equality and Diversity can be found Here

If you wish to apply for this position on a secondment basis, please obtain approval from your current line manager that you may be released on a secondment before submitting an application form.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.