Housing Team Leader

This is a Gloucester City Council job.
 

• Job Title:                         Housing Team Leader
• Job Location:                   Gloucester City Council 
• Salary:                            £41,771- £46,142 Pay Award Pending (plus £2,000 market force supplement)
• Hours per Week:              37.00 
• Contract Type:                 Permanent 
• Closing Date:                   01/06/2026 
• Job Requisition Number:   14117 
• This post is not open to job share

We are a dynamic local authority providing essential services to the people of Gloucester.

Our main office, based in the Eastgate Centre on Eastgate Street in the heart of the city, is an accessible, modern and light space designed for collaborative working and finding new ways to work.

It's all open plan, with a living green wall and other plants without set desks, so you can sit next to someone new every day.  

We're always looking to improve how we work and we offer flexible and agile working to give our people a great work life balance.

About the role

We have an exciting opportunity for a Housing Team Leader to join our Housing Services Team, focusing on Part 6 Allocations of the Housing Act to lead frontline delivery of statutory housing service within a fast paced and challenging operational environment, that is passionate about delivering person centred, trauma informed support. 

You will be responsible for overseeing allocations policy implementation, managing the Choice Based Lettings (CBL)process, and leading a team delivering fair, transparent and legally compliant access to social housing.

Importantly you will work collaboratively with Registered Providers of Social Housing.

This role plays a critical part in ensuring the integrity of the allocations system while balancing housing need, demand pressures and customer expectations.

What we need from you

• You should be able to demonstrate an understanding and knowledge of the housing legislative and regulatory framework
• Strong experience in allocations, Choice Based Lettings (CBL) and housing register either in a local government setting or registered provider.
• A sound understanding of allocations law, policy and best practice
• Proven people management experience
• Confidence dealing with sensitive, complex and contested cases
• Coach and support team members to grow in confidence, resilience, and skill
• Excellent communication, judgement and organisational skills
• If you are someone who leads with empathy, communicates clearly, and enjoys working creatively to help people overcome challenges, we would encourage you to apply.

What we offer

• Gloucester City Council offers meaningful public service work, strong employment benefits and a supportive environment where staff are valued and developed.
• Competitive local authority pension scheme
• Generous annual leave entitlement 30 days for these roles
• An option to purchase 10 days of additional leave per year
• Flexible and hybrid working arrangements (where service needs allow)
• A supportive leadership team and commitment to staff development
• The opportunity to shape and lead critical housing services at a time of significant change and challenge
• Access to employee led networks such as Black Worker’s, Prism (LGBT+), Carers, Disability and the Young Employees Network, and opportunities to participate in our Equalities Working Group

Additional information

• Both roles are senior operational posts within Housing Services. Applicants should clearly state which role they are applying for or may indicate interest in both.

How to apply 

If you feel you have the skills, desire and experience required to make a positive difference then please submit your application and personal statement today by clicking the “Apply Now” Button.

For an informal discussion about the role please contact Michelle Wheatley Housing Services Operational Lead via michelle.wheatley@gloucester.gov.uk

Additional Information

To access the Job Profile, please follow the link below:-

Housing Team Leader (Allocations) Job Description

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. 

Applications from any Gloucestershire County Council's employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage. 

Gloucester City Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. 

Equality and Diversity

We recognise the positive value of equality and diversity and pride ourselves on growing a high-performing workforce that is diverse, skilled and talented; that represents the community it serves.   

We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to their race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability. 

We are a disability confident employer committed to removing barriers to employment to those with disabilities or long-term health conditions. Reasonable adjustments will be made to the recruitment procedure to ensure that no-one is disadvantages because of their disability. Please contact the recruitment team if you require support or reasonable adjustments during the application or recruitment process recruitement@gloucestershire.gov.uk  

Further information on our commitment to Equality and Diversity can be found Here

If you wish to apply for this position on a secondment basis, please obtain approval from your current line manager that you may be released on a secondment before submitting an application form.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.