Rough Sleepers Intervention Officer

This is a Gloucester City Council job.
 

• Job Title:                          Rough Sleepers Intervention Officer
• Job Location:                    Gloucester City Council 
• Salary:                             £33,143 - £36,363 
• Hours per Week:               37.00 
• Contract Type:                  Fixed Term 
• Duration:                          One year 
• Closing Date:                    05/01/2026 
• Job Requisition Number:    13165 
• This post is not open to job share

We are a dynamic local authority providing essential services to the people of Gloucester.

Our main office, based in the Eastgate Centre on Eastgate Street in the heart of the city, is an accessible, modern and light space designed for collaborative working and finding new ways to work. It's all open plan, with a living green wall and other plants without set desks, so you can sit next to someone new every day.  We're always looking to improve how we work and we offer flexible and agile working to give our people a great work life balance.

About the Role

Are you passionate about making a difference in the lives of vulnerable individuals? Do you have experience in housing, homelessness, or tenancy support? Gloucester City Council is  currently seeking 2 dedicated Rough Sleepers Intervention Housing Officers to join our busy organisation and multifaceted housing services team dedicated to helping those in housing need.

In this vital role, you’ll work directly with individuals who are rough sleeping, as part of a team that works flexibly ensuring that the homeless service is delivered effectively, efficiently and customer focused

What we need from you:

You will need to demonstrate practical knowledge and have an understanding of housing and homelessness, to develop effective working relationships with a wide range of key stakeholders in the statutory and voluntary sector agencies to enable a planned move on from the streets, and or supported accommodation.

Have experience of undertaking homeless reduction act (HRA) case work with vulnerable clients. Working within a trauma-informed approach and have skills in working with clients who are resistant to change and/or find it difficult to engage. 

We welcome applicants who bring personal or professional insights into homelessness.

What we can do for you 

• We offer a range of attractive benefits including:
• Generous Annual Leave entitlement 25 days annual leave rising to 30 days after 5 years continuous service and (30 days annual leave for roles G and above only)
• An option to purchase 10 days of additional leave per year.
• 2 days paid leave every year to participate in local volunteering activities.
• Excellent Local Government Pension Scheme (LGPS) & Life Cover of 3 times your salary
• Regular Training, career development and qualification opportunities.
• Supportive and positive working environment with regular, robust supervision.
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone, and an in-house Occupational Health service.
• Enhanced family friendly leave and pay.
• Cycle to Work scheme (Salary Sacrifice -T&C apply).
• Coming Soon - Car Scheme (Salary Sacrifice -T&C apply).
• Employee discount scheme.
• Discounted tickets for local events, and reduced rate use of GL1 Leisure facilities
• Free Flu-jabs
• Access to employee led networks such as Black Worker’s, Prism (LGBT+), Carers, Disability and the Young Employees Network, and opportunities to participate in our Equalities Working Group.

How to apply 

If you feel you have the skills, desire and experience required to make a positive difference then please submit your application and personal statement today by clicking the “Apply Now” Button.

For an informal discussion about the role please contact Tymara Atkins via email at Tymara.Atkins@gloucester.gov.uk

Additional Information

To access the Job Profile, please follow the link below:-

Rough Sleepers Intervention Housing Officer Job Description

Gloucester City Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. 

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. 

The role is subject to a DBS check.

Equality and Diversity

We recognise the positive value of equality and diversity and pride ourselves on growing a high-performing workforce that is diverse, skilled and talented; that represents the community it serves.   

We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to their race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability. 

We are a disability confident employer committed to removing barriers to employment to those with disabilities or long-term health conditions. Reasonable adjustments will be made to the recruitment procedure to ensure that no-one is disadvantages because of their disability. Please contact the recruitment team if you require support or reasonable adjustments during the application or recruitment process recruitement@gloucestershire.gov.uk  

Further information on our commitment to Equality and Diversity can be found Here

If you wish to apply for this position on a secondment basis, please obtain approval from your current line manager that you may be released on a secondment before submitting an application form.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.