Senior Refurbishment Officers

Date:  6 Sep 2023
Job Location: 


This is a Gloucestershire County Council job.

  • Job Title:                            Senior Refurbishment Officers
  • Job Location:                     GIS Healthcare, Mitcheldean
  • Salary:                               £24,054 - £25,409 per annum (pro rata) 
  • Hours per Week:               37.00 
  • Contract Type:                   Permanent 
  • Closing Date:                     27/09/2023 
  • Job Requisition Number:   6270 



We are looking for supervisors to join our equipment refurbishment team.


We are growing our team and have new opportunities for three full time Senior Refurbishment Officers to join our team at GIS Healthcare in Mitcheldean in the Forest of Dean.



About the Role:


GIS Healthcare plays an important role in supporting the care sector in Gloucestershire. We are responsible for the distribution, delivery, collection, maintenance and minor adaptations of medical and telecare equipment to support people being discharged from hospital and to help people to remain independent in their own home.  The service is delivered on behalf of Gloucestershire County Council and One Gloucestershire. 


The main responsibility of the role is to supervise, and line manage small teams of staff that refurbish, build and scrap community medical equipment. This can include routine and specialised community equipment ranging from walking frames, mattresses to specialised cots and seating.


The responsibilities are:

  • Day to day supervision and mentor of a small team of equipment refurbishment specialists
  • To undertake the training and development of team members
  • Assign, coordinate and supervise daily work activities for the Refurbishment Team assuming responsibility for completion. Raise any staff issues for resolution.
  • Work collaboratively with the Refurbishment Lead to ensure the business runs efficiently and safely.
  • Review working practices to identify inefficient or unsafe work procedures or problems and initiate corrective action, as necessary.
  • On site Health & safety monitoring, compliance with legislation and assisting with site operations. Assist and support with accidents, incidents, and damage reporting.


This is a great opportunity to lead and manage an established and supportive team, making a difference to people in Gloucestershire.


To find out more about the GIS team, visit our webpages About GIS Healthcare - Gloucestershire County Council



About You:


We are looking for someone who is an experienced supervisor. The ideal candidate will have:

  • Experience of supervising staff.
  • Experience in administration and using administrative management systems.
  • Good IT skills in Microsoft Word, Excel, and Outlook.
  • Customer focus and experience delivering excellent customer service.
  • Experience working in a busy environment.
  • Experience of working within a production or refurbishment environment


Transferable skills from other sectors: Warehouse or Manufacturing 


Our values are at the heart of everything we do and how we treat each other. They provide essential guiding principles about the way that we work and set the tone for our culture, and identify what we, as an organisation, care about.


Above all you should:

- perform to the highest professional standards and be the best you can be

- focus on providing excellent customer service

- be inclusive, show respect and value others

- work collaboratively as part of a team

- be a confident and clear communicator


If you hold the same behaviours and approach, then we want to hear from you! In exchange, we will provide you with full training and support to help you succeed in your role!



We Offer:


Our people do all they can to make the difference to local communities in Gloucestershire. And that’s exactly what we aim to do for our people. Here are some of the ways we aim to achieve this:


  • 25.5 days annual leave rising to 30.5 days after 5 years’ service, plus bank holidays
  • Access to the Local Government Pension Scheme
  • Free parking at our site in Mitcheldean
  • Regular formal and informal support
  • Safe, supportive and positive working environment
  • Training and development opportunities
  • Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers
  • Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone
  • Cycle to Work scheme
  • Links to employee networks such as Prism (LGBT+) network and the Young Employees Network





Please write your application with consideration for the criteria in the Job Profile (see link below).


Your application should include examples of why you should be considered and cover the experienceskills and knowledge that you would bring to the post. Please also include details of your English and Maths GCSE qualifications (or equivalent) in the application form.


To arrange an informal discussion with the Team Manager, please email


Or click 'Apply'



Additional Information

To access the Job Profile for this role, please follow the link below:-


Senior Refurbishment Officer Job Profile

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or adults at risk of abuse or neglect and expects all staff and volunteers to share this commitment.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities.  Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.