Lead Pension Officer

This is a Gloucestershire County Council job.
 

• Job Title:                           Lead Pension Officer
• Job Location:                     Shire Hall, Block 2, 1st Floor 
• Salary:                              £33,143 - £36,363 per annum OR £37,280-£40,777
• Hours per Week:                37.00 
• Contract Type:                   Permanent 
• Closing Date:                    28/06/2026 
• Job Requisition Number:    14256 
• This post is not open to job share

About the team

Gloucestershire Pension Fund is part of the Local Government Pension Scheme (LGPS) and is administered by Gloucestershire County Council. The Fund has c.200 participating employers and over c.70,000 active, deferred and pensioner members. Our aim is to provide an accurate and customer focused service to our members from joining the scheme to retirement and beyond.

You will be joining a friendly team with flexible and hybrid working arrangements.

About the role

We are looking to recruit a Senior Pension Officer within the Pension Fund’s Operations Team.

Key responsibilities include:

• To calculate, process and peer check retirement pension benefits, death benefits, spouse/partner pensions and child pensions
• To calculate and provide pension estimates
• To calculate, process and peer check transfer cases
• To calculate, process and peer check divorce cases
• Provide technical support for Pension Officers
• Assist with the implementation of new legislative changes
• Provide members with accurate scheme information and support with their queries

This role is offered on a career grade, with appointment depending on your experience and skills. Further details can be found in the job description.

About you  

To be successful you will:

• Have experience of working in a Local Government Scheme Pension Fund team
• Have a working knowledge and understanding of the LGPS Regulations
• Have excellent customer service skills
• Be able to effectively manage workloads, prioritise cases and meet legislative deadlines
• Have good IT skills and experience of using Microsoft Office and a Pension Administration platform
• Have excellent attention to detail and accuracy skills

About Us

For all your hard work, you will receive the following;

• Flexible and agile working opportunities
• 25.5 days annual leave rising to 30.5 days after 5 years continuous service
• Plus, an option to purchase 10 days of additional leave per year (pro-rata for part-time staff)
• Family friendly employer offering benefits to help support you and your family
• Career development and qualification opportunities
• Supportive and positive working environment with regular, robust supervision
• Excellent Local Government Pension Scheme (LGPS)
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
• An in-house Occupational Health service
• Employee discount scheme
• Cycle to Work scheme
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network. Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply)

How to apply 

Please submit your application and personal statement today by clicking the “Apply Now” Button. 

For an informal discussion about the role please contact Chris Payne or Zoë Bowen-Viner via email at chris.payne@gloucestershire.gov.uk / zoe.bowen-viner@gloucestershire.gov.uk

Additional Information

To access the Job Profile for this role, please follow the link below:-

Lead Pension Officer - Job Profile

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months' employment. Right to work is not transferable from a sponsored role held with another employer. 

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities.  Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.