Team Leader - Support

This is a Gloucestershire County Council job.
 

• Job Title:                           Team Leader - Support
• Job Location:                     Adult Education Service 
• Salary:                              £33,143 - £36,363 per annum 
• Hours per Week:                37.00 
• Contract Type:                   Permanent 
• Closing Date:                    26/11/2025 
• Job Requisition Number:    12192 
• This post is not open to job share

Connect to Work is growing, and we’re looking for a team leader to help shape its future. This is a chance to join a forward-thinking programme that’s making a real impact across Gloucestershire, supporting people into meaningful employment and helping them move forward with confidence. As a team leader, you’ll play a key role in guiding a passionate team and driving outcomes that matter.

About the Role

Gloucestershire Employment and Skills Hub offer a one-stop source of information, advice, guidance and support around employment and skills.  Working with a range of partners and employers in localities across Gloucestershire the Hub delivers 1:1 support through a number of programmes for people with barriers to sustaining or retaining work, as well as advice and signposting for any resident looking for help.

As Team Leader, you’ll manage a team of administrators who play a vital role in supporting the operational delivery of the Connect to Work programme. You will ensure the smooth running of key processes including data analysis, customer triage, and coordination with partner agencies such as the Department for Work and Pensions (DWP). You’ll be responsible for maintaining accurate systems, streamlining workflows, and enabling the wider team to deliver high-quality employment support through efficient and responsive back-office operations. 

About You

Experience working within a diverse team or with people who have disabilities, health conditions or other barriers to employment will be essential, along with the passion to influence change.  Experience of working within the employability or health sectors will be an advantage, but not essential.  You will have the ability to interpret guidance to develop systems and processes and be able to analyse data.

If you are enthusiastic and self-motivated and want to help us to deliver change to people living in Gloucestershire we encourage you to apply for this role.

About Us

• For all your hard work, you will receive the following: 
• Flexible and agile working opportunities 
• 25.5 days annual leave rising to 30.5 days after 5 years continuous service
• An option to purchase 10 days of additional leave per year (pro rata for part-time staff)
• Family friendly employer offering benefits to help support you and your family
• Career development and qualification opportunities
• Supportive and positive working environment with regular, robust supervision
• Local Government Pension Scheme (LGPS)
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
• An in-house Occupational Health service
• Employee discount scheme
• Cycle to Work scheme
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.

How to apply

If you have the skills, desire and experience required to make a positive difference then please submit your application and personal statement today by clicking the “Apply Now” Button.

Closing date is 26/11/2025 and interviews are scheduled for 8/12/2025.

If you have any questions about this role please contact

Dale.hills@gloucestershire.gov.uk

Additional Information

To access the Job Profile for this role, please follow the link below:-

Team Leader (Support) - Job Profile

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. 

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities.  Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.