Student Support Officer

This is a Gloucestershire County Council job.
 

• Job Title:                           Student Support Officer
• Job Location:                     The Virtual School 
• Salary:                              £25,185 - £25,989 per annum 
• Hours per Week:                37.00 
• Contract Type:                   Permanent 
• Closing Date:                    07/11/2025 
• Job Requisition Number:    12681 
• This post is not open to job share

About the role
The Virtual School is seeking to appoint a new team member following the retirement of a valued colleague. The successful candidate will join a committed team of education professionals dedicated to supporting the learning and progress of children in care and those with a social worker.

In this role, you will play a key part in maintaining accurate and up-to-date records for these children, ensuring the timely and precise input of data into the Virtual School’s information management systems. This data is vital for the effective administration of statutory Personal Education Plans (PEPs) for every child in the care of Gloucestershire County Council.

You will be joining a well-established and supportive team that is passionate about helping children and young people achieve positive educational outcomes. We are looking for someone who shares this commitment and is ready to make a meaningful contribution.

About you 

We are seeking to recruit an individual with strong administrative and interpersonal skills. Attention to detail and accurate data entry are essential for this role. The ideal candidate will be enthusiastic about personal development and eager to grow their skill set.

A collaborative mindset is important, as the role involves working closely with a team. While prior knowledge of school operations would be advantageous, it is not a requirement. The Virtual School offers a comprehensive induction programme to support the successful candidate in their role.

About us  

Hybrid working arrangements are available for many of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

Joining us could mean access to these great benefits:

• Flexible and agile working opportunities
• 25.5 days annual leave rising to 30.5 days after 5 years continuous service
• An option to purchase 10 days of additional leave per year (pro rata for part-time staff)
• Family friendly employer offering benefits to help support you and your family
• Career development and qualification opportunities
• Supportive and positive working environment with regular, robust supervision
• Local Government Pension Scheme (LGPS)
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for
• employees, available 24 hours a day, online and by telephone.
• An in-house Occupational Health service
• Employee discount scheme
• Cycle to Work scheme (Eligibility criteria and T&Cs apply)

How to apply

Please submit your application and personal statement today by clicking the “Apply Now” Button.For an informal discussion about the role please contact Jane Featherstone  via email at janefeatherstone@gloucestershire.gov.uk

Additional Information

To access the Job Profile for this role, please follow the link below:-

Student Support Officer - Job Profile

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months' employment. Right to work is not transferable from a sponsored role held with another employer. 

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities.  Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.