P & C Administrator (Schools)

This is a Gloucestershire County Council job.
 

• Job Title:                           P & C Administrator (Schools)
• Job Location:                     Shire Hall, Block 4, 4th Floor 
• Salary:                              £27,269 - £28,624 per annum 
• Hours per Week:                37.00 
• Contract Type:                   Permanent 
• Closing Date:                    28/07/2025 
• Job Requisition Number:    11594 
•  This post is not open to job share

About the team

The BSC is here to deliver a wide range of cost effective, timely services that meet the needs of our internal and external customers. We do
transactional administration in all sorts of shapes and sizes and because we do lots we’re good at what we do. We use technology to speed up
and automate routine tasks to make things easier for our customers. We want to make things easier for our customers so they can focus on
what they do best – whether that’s providing help and support to children and adults at risk, running a school or keeping Gloucestershire streets
clean and free of crime.” Alex Robinson, Head of BSC

About role

To provide and ensure an effective, efficient and consistent administrative support to internal and external customers to enable them to meet their
own business needs
To assist, where appropriate, in the realisation of business efficiencies and financial savings via the effective use of systems within the Business
Service Centre.

This is what we need you to do...

•  To ensure that any necessary clerical and administrative processes, which support the team activities, are carried outeffectively in order to help the team meet its objectives.
• To undertake such other duties related to the work of the organisation as may be assigned that are consistent with the nature of the job and its level of responsibility.
• To support the culture of developing, coordinating, formalising and standardising administration processes within the Service Area.
• To respond to and deal with queries via telephone, email and in person providing a high standard of customer care. 

Special Conditions

• To work as member of ContactUs in the customer team on a rota basis. 
• Assist in the implementation of the organisation’s equal opportunities objectives with particular reference to any targets / positive actions set out in the [Fairness & Diversity Strategy]
• To adhere to all appropriate Health and Safety policies and procedures and other policies and procedures applicable to
  employees. 

About Us

For all your hard work, you will receive the following;

• Flexible and agile working opportunities
• 25.5 days annual leave rising to 30.5 days after 5 years continuous service
• Plus, an option to purchase 10 days of additional leave per year (pro-rata for part-time staff)
• Family friendly employer offering benefits to help support you and your family
• Career development and qualification opportunities
• Supportive and positive working environment with regular, robust supervision
• Excellent Local Government Pension Scheme (LGPS)
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
• An in-house Occupational Health service
• Employee discount scheme
• Cycle to Work scheme
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network. Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply)

How to apply 

Please submit your application and personal statement today by clicking the “Apply Now” Button.

For an informal discussion about the role please contact Sara Choupani via email at sara.choupani@gloucestershire.gov.uk

Additional Information

To access the Job Profile for this role, please follow the link below:-

P & C Administrator - Job Profile

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities.  Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.