Information Requests Officer

This is a Gloucestershire County Council job.
 

• Job Title:                           Information Requests Officer
• Job Location:                     Shire Hall, Block 4, 1st Floor 
• Salary:                              £33,143-£36,363 per annum 
• Hours per Week:                37.00 
• Contract Type:                   Fixed Term 
• Duration:                          One year 
• Closing Date:                    04/03/2026 
• Job Requisition Number:    13631 
•  This post is not open to job share

About the team and Role

Request Management are looking for effective and efficient individual for a fixed term of one yeat to join our busy team in the role of Information Request Officer.

In this role you will need to understand and to have a desire to develop your skills in information compliance. You will be responsible for dealing with requests from people wanting to access their personal data.  They may have a complex personal story, involving foster or residential placements, with people coming into their lives for brief periods.  This right of access can help to fill in significant gaps in their stories and help with unanswered questions, providing information that may have been missing or inaccessible to them previously.

Working within a dynamic team, you will also be managing other types information compliance requests, ensuring they are responded to within the requirements of the law.

About You

The ideal candidate will have experience in information management, information security, or compliance and of handling requests for information. You will have knowledge of data protection issues, principles of confidentiality, and the ability to interpret legislation. You must be able to manage a diverse and varied workload, using your networking skills and a customer focused approach.

About us

Hybrid working arrangements are available for many of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

Joining us could mean access to these great benefits:

• Flexible and agile working opportunities
• 25.5 days annual leave rising to 30.5 days after 5 years continuous service
• An option to purchase 10 days of additional leave per year (pro rata for part-time staff)
• Family friendly employer offering benefits to help support you and your family
• Career development and qualification opportunities
• Supportive and positive working environment with regular, robust supervision
• Local Government Pension Scheme (LGPS)
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for
• employees, available 24 hours a day, online and by telephone.
• An in-house Occupational Health service
• Employee discount scheme
• Cycle to Work scheme (Eligibility criteria and T&Cs apply)
• Green Car Salary Sacrifice Scheme (Eligibility criteria and T&Cs apply)
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.

How to apply

If you feel you have the skills, desire and experience required to make a positive difference then please submit your application and personal statement today by clicking the “Apply Now” Button.

For an informal discussion about the role please contact Jacob Foxley or Jo Baynes-Kubiak via email at jacob.foxley@gloucestershire.gov.uk or Jo.baynes-kubiak@gloucestershire.gov.uk.

Closing date 4th March 2026

Short-listed candidates will be contacted by e-mail and invited to interview week commencing 16th March 2026.

Additional Information

To access the Job Profile for this role, please follow the link below:-

Job Profile-Information Requests Officer

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months' employment. Right to work is not transferable from a sponsored role held with another employer. 

If you are an Internal applicant and consider yourself to have a disability* as per the Equality Act (2010), please declare this in an email to recruitment@gloucestershire.gov.uk, as this is NOT currently covered in the application due to a technical error.

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities.  Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.