This is a Gloucestershire County Council job.
 

• Job Title:                            Financial Assessment Officer
• Job Location:                     Shire Hall, Gloucester 
• Salary:                               £27,269 - £28,624 per annum 
• Hours per Week:               37.00 
• Contract Type:                   Permanent 
• Closing Date:                     25/02/2025 
• Job Requisition Number:   10712 

Are you looking for a new and exciting opportunity working in Social Care?

We have a full time Financial Assessment Officer position in our Adult Support Services Financial Assessments and Benefits (FAB) Team, based at Shire Hall in Gloucester.

Our role is an important part of supporting the care sector as we work with people receiving a service and their families to ensure they are fairly assessed and pay what is needed for the care they and their loved ones receive. As a Financial Assessment Officer you will contact people by telephone, email and post to gather information in order to undertake financial assessments regarding the costs they will pay towards their Social Care. You will provide advice and assistance to our customers or their financial representatives to help maximise their Welfare Benefit entitlement and to conduct financial assessments.

We are looking for enthusiastic people with varying experience and knowledge across Adult Social Care.

You will be based at Shire Hall in Gloucester and we work flexibly with a mix of office and home working. You can be confident of becoming part of a welcoming, supportive, passionate, innovative and very experienced team.

About you

We are looking for people who are professionally curious and can maintain a high level of confidentiality.

You should have financial experience with the ability to complete complex calculations. You will have an up to date working knowledge of the benefits available to the residents of Gloucestershire.

You will have experience working with customers, ideally in the health and social care sector.

You will be a strong communicator and should be self-motivated, pragmatic and resilient. You will be confident using IT, especially spreadsheets.

We also want people who can be flexible and adaptable in their practice.

What’s in it for you?

As part of the rewards package you will receive when working with us, Gloucestershire County Council provides the following in return for your hard work:

• Annual leave of 25.5 days, increasing to 30.5 days after 5 years employment, plus Bank Holidays
• Access to the Local Government Pension Scheme
• Regular formal and informal support
• Safe, supportive and positive working environment with regular supervision
• Access to training and workshops
• Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone
• Cycle to Work salary sacrifice scheme
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network

We’re closer than you think

We are an easy commute from many locations, view our commuting times map to see what we mean. However, we understand that commuting isn’t for everyone, so if you are in the process of relocating, why not email us to discuss opportunities further. 

Applying

Please write your application with consideration for the essential criteria in the Job Profile below. This should include examples of why you should be considered and the experience, skills and knowledge that you would bring to the post.

For an informal discussion about this role, please contact ASCrecruitment@gloucestershire.gov.uk to arrange a convenient time for a call back.

Or click apply!

Additional Information

To access the Job Profile for this role, please follow the link below:-

Financial Assessment Officer Job Profile

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities.  Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.