FM Contract Monitoring and Office Coordi

This is a Gloucestershire County Council job.
 

• Job Title:                           FM Contract Monitoring and Office Coordi
• Job Location:                     Shire Hall, Block 5, 6th Floor 
• Salary:                              £37,280 - £40,777 per annum 
• Hours per Week:                37.00 
• Contract Type:                   Permanent 
• Closing Date:                    08/03/2026 
• Job Requisition Number:    13629 
• This post is not open to job share

At Gloucestershire County Council, we are constantly challenging ourselves to improve the services we provide in keeping the County moving forward.  We pride ourselves on finding the most effective and efficient way of improving the lives of the people of Gloucestershire.  For all the good that we do, none of it would be possible without the compassion and dedication of the 4000+ staff who help us truly make a difference – and that’s where we need you!

About The Role

The Asset Management and Property Services team manages the Gloucestershire County Council estate.  We are an established Property Services and Estates Management team who take pride in delivering high quality service across the County, including educational establishments, to ensure we have a fully compliant estate. We have the knowledge and expertise to advise on legislative, statutory requirements, national guidelines and best practice requirements for property matters.

About You

We are currently looking for a self motivated, well organised and experienced Facilities Management Contracts Manager to work as part of our Asset Management and Property Services team based in Shire Hall, Gloucester.

Your excellent Facilities Management experience and contract management skills will enable you to provide effective contract support to Gloucestershire County Council’s contractors and monitor compliance of over 100 buildings across the county, ensuring that all requirements of the frameworks, KPI’s and specifications are met through regular checks and liaison meetings with contractors and GCC property staff.

Your excellent communication skills will help you to establish and maintain dialogue with Heads of establishments and/or their nominated representatives through contact and discussions and to establish and maintain effective working relationships with contractors through regular meetings and discussions.  You will also be able to provide day to day support for the GCC’s Building Helpdesk, including technical advice and reactive maintenance solutions.

Your customer service and complaint handling skills will enable you to investigate complaints received regarding to the provision of any service contract and agree any deduction from the contract for non-compliance.

You will also have the skills required to identify performance and training gaps with contractors and provide effective solutions.

You will also be required to assist in the preparation of tender documents for service contracts.

About Us

Joining us could mean access to these great benefits:

Flexible and agile working opportunities

25.5 days annual leave rising to 30.5 days after 5 years continuous service

An option to purchase 10 days of additional leave per year (pro rata for part-time staff)

Family friendly employer offering benefits to help support you and your family

Career development and qualification opportunities

Supportive and positive working environment with regular, robust supervision

Local Government Pension Scheme (LGPS)

Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.

An in-house Occupational Health service

Employee discount scheme

Cycle to Work scheme (Eligibility criteria and T&Cs apply)

Green Car Salary Sacrifice Scheme (Eligibility criteria and T&Cs apply)

Links to employee networks such as Prism (LGBT+) network and the Young Employees Network

If you feel you have the skills, desire and experience required to make a positive difference then please submit your application and personal statement today by clicking the “Apply Now” Button.

For further information please contact James Grierson - james.grierson@gloucestershire.gov.uk 

Additional Information

To access the Job Profile for this role, please follow the link below:-

FM Contract Monitoring and Office Co-ordinator - Job Profile

Employees who are currently on the County Council's redeployment register and who submit an application will be considered first at shortlisting stage.

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.  

If you are an Internal applicant and consider yourself to have a disability* as per the Equality Act (2010), please declare this in an email to recruitment@gloucestershire.gov.uk, as this is NOT currently covered in the application due to a technical error. 

By providing this information, you can choose to be considered for a guaranteed interview under our Disability Confident pledge if you meet all essential criteria. It also enables the recruiting manager to arrange any reasonable adjustments you may need during the process.

 *a disability is defined as: a physical or mental impairment, which has a substantial and long-term (more than 12 months) adverse effect on a person’s ability to carry out normal day-to-day activities.

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities.  Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.