FIS Adviser
Gloucester
This is a Gloucestershire County Council job.
- Job Title: FIS Adviser
- Job Location: Shire Hall, Block 4, 4th Floor
- Salary: £30,825 - £33,945 per annum
- Hours per Week: 37.00
- Contract Type: Fixed Term
- Duration: One year
- Closing Date: 19/05/2024
- Job Requisition Number: 6683
- This post is not open to job share
We are currently recruiting for a Early Help/Family Information Service Adviser to join our Early Help Triage Team on a fixed term contract until the 31st March 2025.
Our vision
Right child, right support, right time, every time
Working together to support families and communities to give every child the best chance of a happy and rewarding life, especially those who need more help.
For those looking for a future in public service and Children’s Social Care in particular, Gloucestershire offers a myriad of opportunities to start or develop your career, supported by a phenomenal Social Work Academy offer, a developing systemic practice methodology, an ambitious leadership team and an award-winning workforce.
Children’s Services are improving. Our latest Ofsted inspection (February 2022) identified that:
‘Significant progress has been made in many areas of Gloucestershire’s children’s services… significant financial investment and the backing of political leaders, has led to improved services that are now more effective in meeting the needs of children and families’.
Reward and support
For all your hard work. You will receive the following:
- £30,825 - £33,945 per annum subject to experience
- flexible and agile working opportunities
- 25.5 days annual leave rising to 30.5 days after 5 years continuous service
- option to purchase 10 days of additional leave per year (pro rata for part-time staff)
- family friendly policies and benefits to help support you and your family
- supportive and positive working environment with regular, robust supervision
- Local Government Pension Scheme (LGPS)
- access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
- an in-house Occupational Health service
- employee discount scheme
- cycle to work scheme
- links to employee networks such as Prism (LGBT+) and the Young Employees Network
- career development and qualification opportunities
- access to our Social Work Academy
About the role
The role is involved in a fast-developing frontline service forming part of the Multi-Agency Safeguarding Hub (MASH) which sits within the Children and Families Front Door.
The position will involve making direct contact with children, family members and professionals from community services to gain an accurate understanding of a family’s needs.
You will be using Gloucestershire’s Levels of Intervention (LOI) and applying this to information gathered to make recommendations of support at LOI 1, 2 and 3 ensuring the most appropriate response is provided and enabling families to thrive.
Support offered may include providing professional advice/guidance, referring/signposting to community agencies, and/or utilising services within the Early Help Partnership.
We aim to provide first class, customer focussed service; supporting families and practitioners across Gloucestershire to access comprehensive information, advice and guidance about children and young people’s services.
Working within Early Help is an exciting, interesting, and rewarding role. Your aim will be to support decision making to ensure that families access the right support at the right time to achieve better outcomes and reduce the need for higher level support and long-term demand for services.
You will benefit from our commitment to delivering the best possible service to children and families, and the chance to join an experienced and dynamic team. You will be joining an authority with a strong set of values that underpins the work we do: Accountability, Empowerment, Excellence, Integrity and Respect.
About you
We are looking for someone with experience of working with children, young people, families, and communities and experience of working with multi-agency assessments and plans.
You must have excellent communication skills and be able to process and record information accurately within a busy fast paced team.
As well as your experience supporting children and families you will need an NVQ level 3 qualification in Advice or Guidance or equivalent or relevant experience and willingness to improve knowledge base.
How to apply
For an informal chat about this role, please email Nikki.hunt@gloucestershire.gov.uk Team Manager or Alice.dewaayu@gloucestershire.gov.uk Deputy Team Manager before the closing date. Alternatively, please apply here and we will be in touch.
Interviews are currently anticipated to be held on the 28th May 2024.
Additional Information
To access the Job Profile for this role, please follow the link below:-
Family Information Service Adviser Role Profile
This position is subject to a DBS check.
Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.
We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.