Administrator HSF

This is a Gloucestershire County Council job.

GCC invites you to join us in our journey to create great moments for everyone, everyday!

Hourly Rate of pay Minimum:    £15.70

Hourly Rate of pay Maximum:   £16.47

Job Location:                             Shire Hall, Block 4, 2nd Floor 

Hours per Week:                       37.00 

Closing Date:                            30/12/2025 

Duration:                                   Until 31/03/2026 

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About the role

We are looking for an experienced Administrator to support the delivery of the Household Support Fund across Gloucestershire. You will play a key role in ensuring the smooth delivery which provides vital assistance to residents facing financial hardship. You will support the team with day-to-day administrative tasks, including:

• Managing and processing applications for support.
• Maintaining accurate records and databases.
• Responding to enquiries from residents and partner organisations.
• Assisting with reporting and compliance requirements.
• Assisting with payments of vouchers
• Handling incoming calls

About You

We’re looking for someone who:

• Has excellent organisational and communication skills.
• Is confident using IT systems and Microsoft Office applications, including MS Teams and SharePoint.
• Can work accurately under pressure and meet deadlines.
• Enjoys working as part of a team and delivering high-quality service.

Experience in administration within a public sector or community-focused environment is desirable but not essential.

What We Offer

• A supportive and friendly team environment.
• Opportunities for professional development.
• The chance to make a real difference to people’s lives in Gloucestershire.

It is expected that this role will be based predominantly in Shire Hall at 4 days per week with 1 day per week working from home.

This role is via the Temporary Staff Service, please click here Temporary Staff Service for more information.

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities.  Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.