Administrator Apprentice
Gloucester
This is a Gloucestershire County Council job.
- Job Title: Administrator Apprentice
- Job Location: Shire Hall, Block 5, 4th Floor
- Salary: £17,323 per annum
- Hours per Week: 37.00
- Contract Type: Apprentice
- Duration: Two years
- Closing Date: 01/12/2024
- Job Requisition Number: 9829
- This post is not open to job share
About The Team & Role
You will be placed within Gloucestershire County Council’s Business Service Centre, where you will learn all aspects of Payroll and Pensions processing and Administration.
The Business Service Centre (BSC) delivers many of the Council’s back office services, including payroll, payment & income processing, shopping, temporary staff service, DBS checks, ID badges and SAP system support.
This role will help to deliver all day-to-day Payroll and Pensions support and the exciting opportunity this apprentice scheme offers will eventually provide you with experience in understanding payroll processing from start to finish, dealing with queries, general Payroll tasks and providing guidance and advice to our employees and also external customers.
About You
This is what we need you to do...
- To support the administration function within the BSC
- Learn to use relevant Microsoft Office programs (Excel and Word) competently Learn to use bespoke systems to carry out your duties such as SAP
- Liaise with external and internal customers via e-mail and telephone on BSC queries and some Payroll related matters
- Input various forms into the Payroll system with a high degree of accuracy Provide all required administrative support relating to BSC queries such as Payroll and pensions.
You will also be offered bespoke and educational training whilst working in the Payroll and Pensions teams by completing an NVQ level 3 in Payroll and Pensions Administration.
We want to invest in the right people to be part of our exciting future. If you’ve got a willingness to learn, enthusiasm and a keen eye for detail and would be interested in developing yourself, we would really like to hear from you.
About Us
For all your hard work, you will receive the following:
- Flexible and agile working opportunities
- 25.5 days annual leave rising to 30.5 days after 5 years continuous service.
- An option to purchase 10 days of additional leave per year (pro rata for part-time staff)
- Family friendly employer offering benefits to help support you and your family.
- Career development and qualification opportunities
- Supportive and positive working environment with regular, robust supervision
- Local Government Pension Scheme (LGPS)
- Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
- An in-house Occupational Health service
- Employee discount scheme
- Cycle to Work scheme.
- Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply)
- Links to employee networks such as Prism (LGBT+) network and the Young Employees Network
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You may be offered a permanent position on completion of your apprenticeship
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You will be gaining industry skills, a salary and a qualification whilst in post
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You will be eligible to free off-site parking or 100 free bus journeys on a travel card.
How to Apply
If you feel you have the skills, desire and experience required to make a positive difference then please submit your application and personal statement today by clicking the “Apply Now” Button.
For an informal discussion about the role please contact Sara Choupani via email sara.choupani@gloucestershire.gov.uk
Special Conditions
As an apprentice, it is expected that you spend 20% of the working week learning and studying, in small groups or 1-1 with a tutor, at the premises of a learning provider, a college or in the workplace.
If you have not gained your Maths, English or ICT qualification, you will need to complete these subjects alongside and before finishing your apprenticeship.
You will be assigned a Trainer/Assessor who will support you with any apprenticeship queries and help you to navigate the modules within your apprenticeship.
Within each department you will have a mentor who you will support and coach you. They will also meet with your regularly, answer any questions that you have, allocate your work load, identify any areas that you need support in and discuss your performance and progress within your apprenticeship.
Additional Information
To access the Job Profile for this role, please follow the link below:-
Administrator Apprentice - Job Profile
Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.
We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.