Administrator (GHES Outpatients)

This is a Gloucestershire County Council job.
 

• Job Title:                            Administrator (GHES Outpatients)
• Job Location:                     Hospital Educ Serv Outpatient Team Base 
• Salary:                               £25,584 - £26,835 per annum 
• Hours per Week:               37 hours per week, Term Time only, 39 weeks  
• Contract Type:                   Permanent 
• Closing Date:                     23/02/2025 
• Job Requisition Number:   10731 
• This post is not open to job share

About the role

Gloucestershire Hospital Education Service is looking to appoint a dynamic, efficient and motivated Administrator to join our existing support team.  The role will be based in Cheltenham County Offices to support our outreach team and those who teach in Gloucester Royal Hospital. The role involves working with our whole team, students, parents and other professionals associated with our students. 

Core hours are working Monday to Friday, approx.8:00am to 4:00pm for 39 weeks per annum, (term time plus In-service days) 37 hours per week. 

The successful candidate will have excellent customer service skills, with the ability to communicate effectively and to develop positive relationships with the wider school community.

About Us 

This is a fantastic opportunity to join GHES.  You can be confident of joining a highly professional, passionate, supportive and very experienced team of teachers, pastoral and administrative team working tirelessly to ensure the best outcomes can be achieved for every individual despite the health barriers they may be facing. 

About You

We are looking for someone who is:

• Welcoming, polite with a positive outlook.
• An excellent communicator, both verbally and in writing.
• Has a professional telephone manner and is confident on the phone.
• Has excellent administrative and ICT skills.  Knowledge of SIMS would be beneficial; however, training will be provided.
• Is able to manage and prioritise own workload.
• Has the ability to multi-task with great attention to detail and accuracy.
• Understands the importance of confidentiality regarding the nature of the work and act with integrity, high levels of tact and discretion.
• Is well-organised, flexible, calm and resilient.
• Has the ability to relate well to children and adults.
• Works constructively as part of a team, with an understanding of school roles and responsibilities.

To find out more about GHES visit our website www.gloucestershire.gov.uk/ghes

Further details and the job description can be found in the attached documents.

If you would like to speak to Beth Warren, Head of Service, or Karen Harris, Office Manager, for an informal conversation please contact us on 01242 532363 or email ghes@gloucestershire.gov.uk

Interview date w/b Monday 3rd March 2025

When filling in the application form it is really important to not only state your experience but to explain why you are choosing to apply to work at GHES in particular and why you feel you are the best candidate. Ensure you include relevant experience that would support your application for working within an alternative provision working environment, and cross-phase.  We will not accept CVs on their own, so please do not add this to your application when applying through the GCC vacancy website.

Additional Information

To access the Job Profile for this role, please follow the link below:-

Administrator (GHES Outpatients) Job Profile

GHES is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.  All appointments will be subject to satisfactory references, qualifications, enhanced DBS check and the right to work in the UK.  

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities.  Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.