Business Administration Apprentice

Date:  9 May 2024
Job Location: 


This is a Gloucestershire County Council job.

  • Job Title:                            Business Administration Apprentice
  • Job Location:                     Cotswold Locality Office, Cirencester
  • Salary:                               £16,033 per annum (First Year) 
  • Hours per Week:               37.00 
  • Contract Type:                   Fixed Term 
  • Closing Date:                     02/06/2024 
  • Job Requisition Number:   6170 


Do you want to start your career with an Apprenticeship in Business Administration?


Then we would love to hear from you!



About the role:


We have an exciting opportunity to join our team and undertake a full timeLevel 3 Business Administration Apprenticeship. The role will support our administration team who provide a comprehensive administrative service in our Cotswolds Adult Social Care Team, based in Cirencester.


You will be part of an experienced, friendly and supportive team where you will learn on the job from your supervisor and other team members, alongside spending 20% of your time studying.


The role will involve a wide range of administrative duties including:

  • producing documents including letters and reports using several IT and Microsoft packages such as Word and Excel.
  • accurately inputting and monitoring records and data onto relevant systems.
  • dealing with queries from members of the public and internal colleagues by telephone, email and in person, providing a high level of customer service.
  • facilitating meetings such as room bookings, sending invites, producing agendas and taking minutes.


As a Business Administration Apprentice, you will work towards obtaining your Level 3 Diploma in Business Administration. This is an 18-month apprenticeship, and you will be fully supported throughout this time by your manager and Gloucestershire County Council’s Apprenticeship and Adult Education Teams.


Upon successful completion of the apprenticeship, the role is expected to become a permanent Team Administrator position within the team.


To find out more about working in the Cotswolds Adult Social Care Team, visit our “Meet the Teams” webpage.




About you:

We are looking for someone motivated and enthusiastic, with good communication and organisational skills.


You do not need to have any previous experience of working in an office environment, but we would like you to be able to evidence how you have successfully worked in a team.


An ability to use IT systems, with experience of using Microsoft Word, Excel and Outlook is beneficial. You will be taking calls from internal colleagues as well as members of the public, so a professional telephone manner is a must.


If you are proactive, enjoy working within a team and are looking to develop your administration skills with support from a well-established team, then this could be the ideal role for you.



About us:


Our Cotswolds Adult Social Care Team are at the heart of our community, helping adults who need support to stay independent and working with providers to plan their short-term or long-term care. Our administration team are vital team members as they provide the support to our social care staff, to allow them to focus on people first. Our work really does “Make the Difference” to our local communities.


This is a great time to join Gloucestershire County Council. Here are some of the benefits we offer in return for your hard work:


  •  25.5 days annual leave rising to 30.5 days after 5 years’ service, plus bank holidays
  • Membership of a Local Government Pension Scheme
  • Agile working with a mix of office and home working
  • Regular formal and informal support
  • Safe, supportive and positive working environment
  • Access to training opportunities, enabling you to develop your skills and progress your career
  • Discounts at a number of major supermarket chains and high street retailers
  • Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply)
  • GCC's Cycle to Work Salary Sacrifice Scheme
  • Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
  • Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
  • Strong emphasis on a supportive working environment and developing our employees with 94% having participated in their annual appraisal and regular health and wellbeing events.




To join our team, click “Apply” today! You will find the link to the job profile below.


Please write your application with consideration for the criteria in the Job Profile below. This should include examples of why you should be considered and what you would bring to the post.

If you have any questions or would like to have an informal discussion with the Team Manager, please contact


Interviews are planned to take place on Tuesday 25th June. 




Additional Information

To access the Job Profile for this role, please follow the link below:-


Business Administration Apprentice Job Profile 

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.


We reserve the right to close this vacancy early due to the volume of applications received and / or due to the needs of the service. The advert will be open for a minimum of 7 calendar days. If you are interested in applying, we encourage you to submit your application as early as possible.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities.  Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.