Business Admin Lead

Date:  24 Jul 2025
Job Location: 

Cheltenham

This is a Gloucestershire County Council job.
 

  • Job Title:                           Business Admin Lead
  • Job Location:                     Grosvenor Hall 
  • Salary:                              £36,124 - £39,513 per annum 
  • Hours per Week:                37.00 
  • Contract Type:                   Permanent  
  • Closing Date:                    03/08/2025 
  • Job Requisition Number:    12047 
  • This post is not open to job share

 

 

Would you like to work in a role which is both meaningful and rewarding, where you really feel that you make a difference?  Do you constantly look for ways to improve the way you work and enhance the service that you deliver?  If so, this is the perfect role for you.  

 

 

 

About Us

This is a great time to be part of Gloucestershire County Council, as Children’s Social Care is on an exciting journey, which focuses our approach into being more creative, strengths-based and person-centred, to ensure that we work together to ‘Make a Difference’ to our local communities. 

 We are an agile working organisation with a combination of office-based working and working from home (essential equipment is provided).  We place a high premium on diversity and inclusion, as well as on health and wellbeing and we offer a flexible working scheme which is based on business need.  We offer Continued Professional Development and will support you to develop your skills and career prospects within Children’s Services.

 

 

 

About the Role

We have an exciting opportunity for an experienced administration manager to join us as a Business Support Lead in Children’s Social Care, this post is a permanent, full time post, working 37 hours per week.  The successful candidate will lead the Business Support functions across Cheltenham & Stroud Permanency teams with a focus on Children in Care and Care Leavers, this post will involve an element of travel in line with both locations.   The role would be to lead both teams of administrators to support managers and wider social care teams across the service areas to achieve the expected and desired outcomes of service delivery through effective management and support to essential tasks and activities required.  You will work closely with the service and team managers to realise and anticipate financial budgets and undertake monitoring and tracking activities to ensure that administration performance continues to meet the business requirements.  You will also lead and undertake project work that supports the service area to evolve in line with business requirements.

 

Duties will include:-

  • Supervision with team members and completion of Personal Development Reviews
  • Performance and Absence Management
  • Use of data to drive performance including oversight of statutory work tasks
  • Attendance at servicewide specific meetings
  • Working within and maintaining building compliance
  • Quality assurance oversight to financial trackers
  • Provide updates and impact statements regarding administrative capacity
  • Provide regular communication of financial commitment to Budget Holders
  • Supporting and delivering servicewide change and improvement    

 

 

 

 About You

As a Lead Administrator you will work closely with the service and team managers to realise and anticipate financial budgets and undertake monitoring and tracking activities to ensure that administration performance continues to meet the business requirements, you will, therefore, need to have excellent communication skills and be able to demonstrate a flexible approach with an ability to manage your workload to meet deadlines.  You will have proven leadership skills and evidence of strong oversight of process and performance. If you think that this is the role for you, we look forward to hearing from you.  Why are you perfect for this role and what will you bring to our team?

 

 

About Us

In return we will offer you:

 

  • Regular formal and informal support.
  • Safe, supportive and positive working environment with regular, robust supervision.
  • Access to relevant training and career progression.
  • Annual leave of 25.5 days (pro rata) up to 30.5 days (pro rata) after 5 years employment.
  • Access to the Local Government Pension Scheme.
  • Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers.
  • Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
  • Cycle to Work scheme.
  • Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
  • Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply).

 

 

How to apply

Working in Children’s Social Care does require an applicant who can be proactive or responsive to changing demands and resilient to some of the tough emotional content of the role. However, it is also a role that can bring great reward and job satisfaction.

Please submit your application and personal statement today by clicking the “Apply Now” Button.

For an informal discussion about the role please contact Michelle Lane via email at Michelle.Lane@gloucestershire.gov.uk

 

 

Additional Information

To access the Job Profile for this role, please follow the link below:-

 

Business Administration Lead - Job Profile

 

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months' employment. Right to work is not transferable from a sponsored role held with another employer. 


We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities.  Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.


It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.


Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.