Case Responsible Officer (Substance Misuse)
Gloucester
This is a Gloucestershire County Council job.
- Job Title: Case Responsible Officer (Substance Misuse)
- Job Location: The Vibe
- Salary: £37,280 - £40,777 per annum
- Hours per Week: 37.00
- Contract Type: Fixed Term & Permanent
- Closing Date: 19/07/2026
- Job Requisition Number: 14507
- This post is open to job share
We are looking for passionate, motivated and resilient individuals to join our Youth Support Team as a Substance Misuse Case Responsible officer.
1 x Case Responsible Officer- 37 hours- 3 years Fixed Term
1 x Case Responsible Officer- 24 hours- permanent
The Youth Support Team works with vulnerable, at-risk young people and those with complex needs, providing targeted support that helps them overcome barriers and achieve positive outcomes. The service brings together expertise from youth justice, education, housing, exploitation, substance misuse, SEND, missing children, sexual health and employment support to ensure young people receive the right help at the right time.
This is an opportunity to make a genuine difference to the lives of young people, supporting them to engage with education, training, employment and their communities whilst reducing risk and promoting long-term wellbeing.
Reward and Support
For all your hard work, you will receive the following:
- between £37,280 - £40,777 per annum subject to experience (pro rata for part-time staff)
- flexible and agile working opportunities
- 25.5 days annual leave rising to 30.5 days after 5 years continuous service (pro rata for part-time staff)
- option to purchase 10 days of additional leave per year (pro rata for part-time staff)
- family friendly policies and benefits to help support you and your family
- supportive and positive working environment with regular, robust supervision
- Local Government Pension Scheme (LGPS)
- access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone
- an in-house Occupational Health service
- employee discount scheme
- links to employee networks such as Prism (LGBT+) and the Young Employees Network
- career development and qualification opportunities
- access to our Social Work Academy
- Cycle to Work scheme (eligibility criteria and t&cs apply)
- Green Car Salary Sacrifice Scheme (eligibility criteria and t&cs apply)
Right child, right support, right time, every time
In our recent inspection in June 2025, our Children’s Services have been officially judged as ‘Good’ with ‘Outstanding’ elements. Ofsted also said ‘Leaders have set out a clear vision for delivering success for children, by modelling values and creating a culture where the workforce, children and families feel valued and heard; risk is managed confidently with bottom lines clearly set out.’
This marks an important step in our journey to improve outcomes for our children and young people, and we remain focused on our mission: to continue building on this success and ensure that every child and young person in our county has the opportunity to thrive.
Gloucestershire offers a range of opportunities to develop your career, supported by a phenomenal Social Work Academy offer, a developing systemic practice methodology, an ambitious leadership team and an award-winning workforce.
We are a local authority adopting, and training all colleagues in, systemic social work practice. If you would like to be part of an authority that takes a relational approach to working with families and focuses on what needs to change in the system around a child and family to enable children to thrive, then consider a role with GCC.
About the role
As a Case Responsible Officer, you will manage a caseload of young people, assessing needs and risks, developing intervention plans and delivering targeted support to help them achieve positive outcomes.
Working alongside families, schools, partner agencies and communities, you will:
- Build positive and trusting relationships with young people and their families.
- Undertake assessments and develop tailored intervention plans.
- Deliver one-to-one and group-based interventions.
- Work collaboratively with partners to provide joined-up support.
- Review progress and adapt plans to meet changing needs.
- Maintain accurate records and reports.
- Participate in multi-disciplinary decision-making and duty systems.
- Promote safeguarding, inclusion and positive outcomes for young people.
The role offers opportunities to develop specialist knowledge across a range of areas including youth justice, NEET support, exploitation, housing, SEND, substance misuse and missing children services.
About the you
We're looking for individuals who are committed to helping young people fulfil their potential.
For the CRO role, you'll hold a relevant Level 4 qualification or equivalent professional qualification in areas such as Youth Work, Social Care, Education, Criminal Justice, Health or Advice and Guidance. For the Trainee CRO role, we welcome applicants with substantial experience of working with young people who are willing to undertake the required qualification within 18 months.
A full UK driving licence is required, and the post is subject to an enhanced DBS check. The Youth Support Team operates between 9am and 9pm, therefore flexibility to work outside standard office hours is required.
If you have any questions please email
How to apply
For an informal chat about this role, please contact Louise Denman at Louise.Denman@gloucestershire.gov.uk
We reserve the right to close an advertisement earlier than the stated closing date if we receive a suitable number of applications.
Interviews are due to take place in person Wednesday 5th August and Thursday 9th August.
If you would like to find out more about our Children's Service please take a look here: Children's Social Care Careers | Careers hub
We welcome applications from newly qualified and social workers in the early years of their career. Depending on your qualification date and previous experience, you will be invited to either join our accredited ASYE programme or to complete an alternative early‑career development in-house pathway. The appropriate option will be explored and confirmed as part of the interview and offer process.
The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.
If you are an Internal applicant and consider yourself to have a disability* as per the Equality Act (2010), please declare this in an email to CSWrecruitment@gloucestershire.gov.uk, as this is NOT currently covered in the application due to a technical error.
By providing this information, you can choose to be considered for a guaranteed interview under our Disability Confident pledge if you meet all essential shortlisting criteria. It also enables the recruiting manager to arrange any reasonable adjustments you may need during the interview process.
*a disability is defined as: a physical or mental impairment, which has a substantial and long-term (more than 12 months) adverse effect on a person’s ability to carry out normal day-to-day activities.
Under the terms of our Safer Recruitment Policy, if you are invited to interview, we will take up safeguarding references prior to your interview to understand your suitability to work with vulnerable children. These references will then be discussed in your interview. Please give details of at least two referees, one of whom must be your present and/or last employer and the other from a previous employer(s). These will need to cover the last three years of employment/education. In the case of applicants leaving full time education or not having worked since doing so, the Head of School, College or University should be one of the named referees. We do not accept references from friends or family members or workplace colleagues (who are not more senior). To ensure we process your application in a speedy and efficient way, we will contact your referees by DocuSign. Where appropriate, please inform them of your application.
Additional Information
To access the Job Profile for this role, please follow the link below:-
Case Responsible Officer (Substance Misuse) Job Profile
This Position is subject to a DBS check.
Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.
We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.