Care Navigator

Date:  24-Nov-2022
Job Location: 


This is a Gloucestershire County Council job.

  • Job Title:                            Care Navigator
  • Job Location:                     Glos Royal Hosp,10th Floor,The Tower 
  • Salary:                               £28,900 - £32,020 per annum (pro rata) 
  • Hours per Week:               37.00 
  • Contract Type:                   Permanent 
  • Closing Date:                     11/12/2022 
  • Job Requisition Number:   5032 
  • This post is not open to job share

Are you looking for a challenge to utilise your existing skills and knowledge in a Health and Social Care setting? Then this could be the perfect opportunity for you!



About the role:


We have a full time Care Navigator position available in our Care Navigation Team, responsible for covering Gloucestershire Royal Hospital, Cheltenham General Hospital, Community Hospitals across the County and countywide Assessment Bed Units. You will be working in a team of 12 Care Navigators and supported by two Care Navigator Coordinators.


The Care Navigation Team is part of the wider Hospital Discharge & Assessment Team which has a supportive and engaged management structure including an Integrated Social Care Manager, 2 Deputy Social Care Managers, Social Work Leads and Social Care Leads. It also consists of around 40 other staff members, including qualified Social Workers, Adult Social Care Practitioners, and an administration team.


The role of the Care Navigator is to improve the journey for patients and their carers/family members as they navigate the Health and Social Care system. You will aim to improve co-ordination and access to support services for patients, with a view to improving their wellbeing, independence and safety at home. You will also develop your knowledge of local support services and ensure that patients are aware of support available in their local community.



About you:


As Care Navigators, we understand the work you do on a daily basis and provide the support you need to make a difference to the people of Gloucestershire. To join us, you must have:


  • GCSE Maths & English (grade A-C) or equivalent
  • Level 3 Qualification in Health and Social Care, or equivalent Health and Social Care experience
  • Knowledge and understanding of services available to patients/ individuals in Gloucestershire and how to access them.
  • Evidence of good communication skills, good verbal, and written communication.
  • Good IT Skills
  • Ability to work in a fast-paced environment.

About us:


This is a fantastic opportunity to join Gloucestershire County Council. If you join us, you can be confident of becoming part of a welcoming, supportive, passionate, innovative, and very experienced team.


We use the Three Conversation approach, a model that re-emphasises focus on people, their strengths and the networks and community around them. The suitable candidate will be well supported within their role and will receive regular supervision.


We fully support agile working and ask teams to be in the office on days they are working together and holding their ‘huddles’ where teams work together on exploring how to support the people we work with.


See how Gloucestershire Adult Social Care’s #Makethedifference Three Conversation approach is transforming lives and reinvigorating social work in the county by reading our Community Care Editorial.


What’s in it for you?


You’ll be entitled to our full benefits package, including:


  • Regular formal and informal support
  • 25.5 days annual leave rising to 30.5 days after 5 years’ service, plus bank holidays
  • Membership of a Local Government Pension Scheme
  • Discounts at a number of major supermarket chains and high street retailers
  • Transfer options after one year in post, allowing for continuous development of skills and knowledge in different Adult Social Care settings.
  • Accredited post-qualified training opportunities, enabling you to develop your skills
  • Personal licences to Adults CCINFORM
  • Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply)
  • Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
  • Strong emphasis on a supportive working environment and developing our employees with 94% having participated in their annual appraisal and regular health and wellbeing events.


And much more!

Additional Information:

To access the Job Profile for this role, please follow the link below:-

This Position is subject to a DBS check.

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities.  Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.