Business Manager - Systems

This is a Gloucestershire County Council job.
 

• Job Title:                           Business Manager - Systems
• Job Location:                     Shire Hall 
• Salary:                              £48,226 - £51,356 per annum 
• Hours per Week:                37.00 
• Contract Type:                   Fixed Term 
• Duration:                          One Year 
• Closing Date:                    25/05/2026 
• Job Requisition Number:    13943 
• This post is open to job share 

About the Role

We’re looking for an experienced and motivated Business Manager - Children's Systems Lead (12 month contract) to join Gloucestershire County Council’s Children’s Services at a crucial time of improvement, innovation and national reform.

Sitting within the Business Support function and reporting to the Head of Business & Resource (Children’s Services), this is a key role providing leadership, oversight and coordination of our Liquidlogic (LCS/EHM) change, upgrade and improvement work.

You will be responsible for ensuring our case management system keeps pace with national requirements, local practice changes and upgrade cycles-while supporting the service to maintain safe, high-quality and compliant operations.

This is an exciting opportunity to shape how Children’s Social Care use data, digital tools and system design to support practice, improve efficiency, and deliver better outcomes for children and families.

About You

You bring experience of managing digital systems, business support functions or change programmes within a complex organisation, alongside a track record of leading teams, driving performance and delivering service improvements. You are confident working with system and leading on tasks such as testing cycles, development work or operating in a multi‑stakeholder environment, including with senior leaders and external partners. Strong project management capability underpins your approach.

You have excellent analytical and problem‑solving skills, communicate clearly in writing and in person, and can balance competing priorities in a fast‑moving environment. You are confident working with data, system configuration and quality assurance processes, and understand how digital systems support social care practice - with experience of LCS / EHM systems considered an advantage.

You demonstrate and role‑model our GCC leadership behaviours in everything you do.

Why Join Us?

This is a unique opportunity to influence how Children’s Social Care use digital case management systems to deliver high-quality, efficient and compliant services.

We offer:

• Being part of a service making a real difference for children and families

• Supportive leadership and a culture of continuous improvement
• Safe, supportive and positive working environment with regular, robust supervision. 
• Flexible and hybrid working
• Opportunities for training and professional development

• Annual leave of 25.5 days (pro rata) up to 30.5 days (pro rata) after 5 years employment. 

• Family friendly employer offering benefits to support you and your family. 

• Access to the Local Government Pension Scheme. 

• Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers. 

• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone. 

• An in-house Occupational Health service. 

• Cycle to Work scheme. 

• Links to employee networks such as Prism (LGBT) network and the Young Employees Network. 
• Being part of a service making a real difference for children and families

If you would like an informal discussion about the role you can contact Tom Underwood (Tom.Underwood@gloucestershire.gov.uk) 

Additional Information

To access the Job Profile for this role, please follow the link below:-

Business Manager: Systems - Job Profile

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. 

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities.  Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.