Business Manager - Systems

This is a Gloucestershire County Council job.
 

• Job Title:                           Business Manager - Systems
• Job Location:                     Shire Hall 
• Salary:                              £48,226 - £51,356 per annum 
• Hours per Week:                37.00 
• Contract Type:                   Fixed Term 
• Duration:                          One Year 
• Closing Date:                    31/05/2026 
• Job Requisition Number:    13943 
• This post is open to job share 

About the Role

We’re looking for an experienced and motivated Business Manager – Children’s Systems Lead (12-month contract) to join Gloucestershire County Council’s Children’s Services at an important and exciting time of change. As we continue to improve services and respond to national reforms, we want someone who understands the realities of practice—and how the right systems and support can make a real difference.

Working within our Business Support team and reporting to the Head of Business & Resource (Children’s Services), you’ll play a key role in shaping how our case management system (Liquidlogic) supports social care practice. This role is about more than managing a system—it’s about working alongside colleagues to ensure it genuinely helps them deliver safe, high-quality support to children and families.

You’ll bring your knowledge of Children’s Services practice and systems to help us keep pace with national expectations and local changes, while making sure the system remains practical, reliable and aligned to how teams work day to day.

This is a great opportunity for someone who understands both the challenges of frontline services and the importance of getting systems right - using your experience to influence improvements, support colleagues, and help us get the best from the tools we use. Ultimately, your work will help ensure our services run smoothly and continue to make a positive difference for children and families across Gloucestershire.

About You

You bring experience of managing digital systems, business support functions or change programmes within a complex organisation, alongside a track record of leading teams, driving performance and delivering service improvements. You are confident working with system and leading on tasks such as testing cycles, development work or operating in a multi stakeholder environment, including with senior leaders and external partners. Strong project management capability underpins your approach.

You have excellent analytical and problem-solving skills, communicate clearly in writing and in person, and can balance competing priorities in a fast moving environment. You are confident working with data, system configuration and quality assurance processes, and understand how digital systems support social care practice - with experience of LCS / EHM systems considered an advantage.

You demonstrate and role model our GCC leadership behaviours in everything you do.

Why Join Us?

This is a unique opportunity to influence how Children’s Social Care use digital case management systems to deliver high-quality, efficient and compliant services.

We offer:

• Being part of a service making a real difference for children and families

• Supportive leadership and a culture of continuous improvement
• Safe, supportive and positive working environment with regular, robust supervision. 
• Flexible and hybrid working
• Opportunities for training and professional development

• Annual leave of 25.5 days (pro rata) up to 30.5 days (pro rata) after 5 years employment. 

• Family friendly employer offering benefits to support you and your family. 

• Access to the Local Government Pension Scheme. 

• Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers. 

• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone. 

• An in-house Occupational Health service. 

• Cycle to Work scheme. 

• Links to employee networks such as Prism (LGBT) network and the Young Employees Network. 
• Being part of a service making a real difference for children and families

If you would like an informal discussion about the role you can contact Tom Underwood (Tom.Underwood@gloucestershire.gov.uk) 

Additional Information

To access the Job Profile for this role, please follow the link below:-

Business Manager: Systems - Job Profile

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. 

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities.  Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.